Privacy Policy

This Privacy Policy explains how Albany Drain Cleaning (“we,” “us”) handles information you provide through this website. We are a lead-referral service that connects Capital Region homeowners and businesses with independent, licensed local drain and sewer professionals.

Information we collect

When you submit our quote form or call us, we collect the details you provide — typically your name, phone number, optional email, and a description of your drain or sewer issue and neighborhood. We do not knowingly collect sensitive personal information, and we ask that you not include any in the form’s free-text fields.

How we use it

We use your information for one purpose: to connect you with an independent local professional who can provide a quote and service for the issue you described. We may retain a record of the request for our own quality and follow-up purposes.

Sharing

We share the details of your request with the independent local provider(s) we match you with so they can contact you. We do not sell your personal information. We may use basic, privacy-respecting analytics to understand site usage in aggregate.

Your choices

You may ask us to delete your information or stop contacting you at any time by calling the number on this site. Once your request has been shared with an independent provider, that provider handles your information under its own policies.

Security

This site is served over HTTPS and the form submits to a serverless endpoint. No method of transmission or storage is perfectly secure, but we take reasonable measures to protect the limited information we handle.

Changes

We may update this policy from time to time. The current version is always posted here. Questions? Use the contact details on our contact page.

Last updated: June 2026. This page is provided for general information and is not legal advice.